Key Points
  • Consumer Protection: Compliance, Enforcement and Penalties
  • Transparency in the Secondary Ticket Market: Who's Buying and Who's Selling?
  • Ticket Bots: Tackling Bulk Buying and the Misuse of Technology
Guest of Honour

Adam Webb Campaign Manager, FanFair Alliance

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Overview
Taking place six months on from the announcement of the Competition and Markets Authority enforcement investigation into online secondary ticketing, and in the context of the Commons Culture, Media and Sport Committee inquiry into ticket abuse, this forum will be an opportunity for representatives from across the live entertainment industry to discuss the next steps for tackling market distortion and delivering a fair deal for consumers, performers and promoters.

Tackling Touts – Delivering for Consumers, Performers and Promoters

Analyse the challenges and opportunities of self-regulation versus legislation; next steps for improving the enforcement of current consumer protection law; improving monitoring of ticket sales for signs of ticket abuse; and developing appropriate penalties.

Transparency in the Secondary Ticketing Market

Allowing buyers to make informed choices by knowing who they are buying from; ensuring consumers are able to trade unwanted tickets in a fair way at face value; promoting responsibility and due diligence in the secondary ticket market; and encouraging the reporting of fraudulent and criminal behaviour on resale sites.

Tech, Touts and Next Gen Ticketing

Tackling the use of bots to harvest tickets and distort market prices; the challenges and opportunities of amending legislation to clarify the legality of bulk ticket buying using specialist software; successes and challenges of new technologies to improve transparency and reduce instances of ticket abuse.

Speakers

Brian Message Co-Founder, ATC

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Adam Tudhope Manager & Owner, Everybody's

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Adam Webb Campaign Manager, FanFair Alliance

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Venue details

Central London


Speakers
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